FAQ

What happens after I purchase a service?

After you make your purchase, go to our home page and click on the chat button on the bottom right corner. You will be connected to a technical support. You will provide your order number to the rep. You will then be able to explain what is going on with your alarm system.
What alarm keypads do you offer troubleshooting for?

We offer support for 2gig brand panels, Honeywell panels, GE/Interlogix panels and Dsc Neo panels. If you are in need of help and you have a different alarm system than what we service. You can still make a purchase and we will do our best to assist. There is no refunds for our service. Remote service calls generally run $50-$75. So take advantage of the services we offer!
How can I get professional monitoring for my alarm system?

If you don't have a monitoring service provider, we can get you set up with a local monitoring service. Cost is $39.00 per month with no contract. If you're currently being monitored, then you would have to cancel with your current provider first.